Privacy Policy

A. Data Controller / Inquiries on Data Protection

The following information provides details on how we handle your personal data and your related rights.

The responsible party for processing your personal data in connection with the use of this website (hereinafter also referred to as "Website") is:

Biomi gUG (limited liability)
Johanna Tesch Platz 10
60386 Frankfurt am Main
Phone: +49 (0) 176 66150040
Email: info@reliefvr.de

This Privacy Policy applies to the present website operated by us. If other providers' offers ("third-party offers") are accessible from our website, our Privacy Policy does not apply to those third-party offers. In this case, we are also not responsible for the processing of your personal data in the context of such third-party offers according to Art. 4 No. 7 GDPR.

B. Type and Scope of the Processing of Your Personal Data

I. Processing of Access Data, Hosting

Type and Scope of Processing

You can visit our website without providing any personal information. We only store access data in so-called server log files. This includes your IP address, as well as the browser type, operating system, referrer URL, pages visited, date, and time of access.

In principle, the IP address may constitute personal data because it can be used to ascertain the identity of the internet connection holder through the relevant internet provider.

Purpose of Processing

We process server log file data solely for the purpose of ensuring the secure and uninterrupted operation of the website.

Legal Basis

The processing of the IP address is based on our legitimate interest under Art. 6(1)(f) GDPR in providing you with a secure website and enabling communication between our server and your device.

Recipient

We host the content of our website with the provider:

One.com
Europaplatz 2
10557 Berlin
Germany

II. Processing for Responding to Your Inquiries

Type and Scope of Processing

We process personal data that you voluntarily provide to us when contacting us, especially via email, through our contact form, or by telephone. When submitting the contact form, we also process your IP address.

Purpose of Processing

This data is processed solely for the purpose of corresponding with you and handling the specific matter for which you provided the data, such as responding to your inquiry or contacting you upon request.

Legal Basis

Processing is based on your consent under Art. 6(1)(a) GDPR, which you may revoke at any time with future effect.

If processing is necessary to fulfill a contract with you or to perform pre-contractual measures at your request, the legal basis is Art. 6(1)(b) GDPR.

The legal basis for processing your IP address is our legitimate interest in enabling communication between our server and your device.

Retention Period

After your inquiry is fully handled, your data will be blocked from further use and deleted upon expiration of any applicable retention periods, unless you have expressly consented to further use of your data or we have another right to retain it.

VI. General Information on Cookies

We use cookies on our website. Cookies are data records stored by the internet browser on your device. They can contain a sequence of characters that allow your browser to be uniquely identified when the website is visited again. Cookies cannot execute programs or transfer viruses to your computer.

Cookies can either be stored temporarily for the duration of a session ("session cookies") or permanently ("persistent cookies") on your device.

Session cookies are automatically deleted at the end of your visit. Persistent cookies remain stored on your device until you delete them or they are automatically removed by your browser.

Cookies may be set by us ("first-party cookies") or by third-party companies ("third-party cookies"). Third-party cookies allow the integration of specific services from third-party providers on websites.

Cookies serve various functions, such as ensuring certain website functionalities (e.g., shopping cart functionality). Other cookies analyze user behavior or serve advertising purposes.

You can generally configure your browser to inform you about cookie settings, restrict cookies for certain cases or in general, or allow cookies only in individual cases. You can also delete stored cookies in your browser settings.

Without cookies, some website functionalities may be limited.

Legal Basis

Cookies necessary for electronic communication or certain functionalities are based on Art. 6(1)(f) GDPR, as we both have a legitimate interest in providing a secure, fully functional website.

Other cookies that are not technically required are set solely based on your consent, § 25(1) TTDSG and – if personal data is processed – Art. 6(1)(a) GDPR. This consent may be revoked at any time with future effect.

VII. YouTube

Type and Scope of Processing

We may embed videos from YouTube. The operator is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

When we embed YouTube videos, we use YouTube’s "enhanced privacy mode." According to YouTube, this means YouTube does not store any information about visitors on this website until they view a video. However, data transmission to YouTube partners is not necessarily excluded. YouTube may establish a connection to the Google DoubleClick network, regardless of whether you watch a video.

Once you start playing a YouTube video on this website, a connection to YouTube’s servers is established. The YouTube server is informed about which of our pages you have visited. If you are logged into your YouTube account, YouTube can also directly associate your browsing behavior with your personal profile. You can prevent this by logging out of your YouTube account beforehand.

Additionally, YouTube may store various cookies on your device or use similar recognition technologies (e.g., device fingerprinting) after the video starts. In this way, YouTube can gather information about you. This information is used, among other things, to gather video statistics, improve user-friendliness, and prevent fraud. Further data processing activities may be triggered by the start of a YouTube video, which we cannot influence.

For more information on YouTube’s privacy practices, please see their Privacy Policy at: https://policies.google.com/privacy?hl=en.

Purpose of Processing

The processing serves the purpose of displaying the relevant YouTube videos.

Legal Basis

The use of YouTube videos is solely based on your consent, which you provide by pressing the play button of a video, Art. 6(1)(a) GDPR. You can withdraw this consent at any time with effect for the future.

Recipient

The recipient of the data is Google Ireland Limited. If personal data is also transmitted to the USA, the company is certified under the "EU-US Data Privacy Framework."

C. Your Rights

In connection with the processing of your personal data by us, you have the following rights. The exercise of the following rights is generally free of charge for you.

In the case of obviously unfounded or, especially in the case of frequent repetition, excessive requests regarding the rights under II. to VI., we may, in accordance with Art. 12(5) GDPR, either
a. charge a reasonable fee that takes into account the administrative costs of providing the information or notification or implementing the requested action, or
b. refuse to act on the request.

Please contact one of the addresses listed above to exercise your rights.

I. Right to Withdraw Consent

You may withdraw any consent given to us at any time with future effect.

II. Right of Access

You have a right to access the personal data we have stored about you, as well as the information listed in Art. 15 GDPR.

III. Right to Rectification and Erasure

You have the right to correct inaccurate data and complete incomplete data, as per Art. 16 GDPR, as well as to delete your personal data under Art. 17 GDPR if applicable.

IV. Right to Restriction of Processing

Under Art. 18 GDPR, you may restrict the processing of your data.

V. Right to Data Portability

Furthermore, you have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used, and machine-readable format. You also have the right, as far as technically feasible, to request that we transfer this data to another controller at your instruction. The right to data portability only applies to personal data for which processing is based on consent under Art. 6(1)(a) GDPR or on a contract under Art. 6(1)(b) GDPR and is processed using automated methods. The right to data portability to another controller is excluded if it would infringe the rights and freedoms of other persons (e.g., personal data of third parties, our business and trade secrets, or copyrights).

VI. Right to Object

Under Art. 21 GDPR, you have the right to object to the processing of your personal data at any time, based on reasons arising from your particular situation, if the processing is based on Art. 6(1)(e) or (f) GDPR. In the event of such an objection, we will no longer process these data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing serves the establishment, exercise, or defense of legal claims. If we process your personal data for direct marketing purposes, you also have the right to object at any time to the processing of your personal data for such advertising purposes. If you object to the processing of your personal data for direct marketing purposes, we will no longer process your personal data for this purpose. You can particularly exercise your right to object by clicking on "Unsubscribe" in a relevant marketing email.

VII. Right to Lodge a Complaint

In the event of violations of the GDPR, affected individuals have the right to lodge a complaint with a supervisory authority, particularly in the member state of their habitual residence, place of work, or where the alleged violation occurred. The right to lodge a complaint is without prejudice to other administrative or judicial remedies.

D. Obligation to Provide Data

There is no legal or contractual obligation to provide us with personal data. However, for those data that are essential for providing the respective service, providing the data is necessary if you wish to use these services.

Last Updated: November 2024